Information we collect

When you place an order, request an availability notice, or contact us, we may receive information such as your name, email address, phone number, billing or shipping address, order details, and the message you send us.

How we use it

We use this information to process and fulfill orders, provide shipping or local-pickup updates, respond to questions, send requested availability notices, prevent fraud or abuse, and maintain business and accounting records.

Payment information

Honor & Oak does not collect or store your payment-card number, card security code (CVV/CVC), or other card credentials on our website or servers. When you pay online, your payment details are entered directly into and securely handled by our third-party payment processor. Honor & Oak receives only the information needed to confirm and manage your order, such as payment status and transaction details.

We use established payment providers that are responsible for protecting payment information in accordance with applicable payment-industry security requirements, including the Payment Card Industry Data Security Standard (PCI DSS). We do not have access to your full card number or card security code.

Other service providers

We may share only the information reasonably necessary to complete an order or operate our services with providers that help us arrange shipping, deliver email, process payments, or operate our business systems. These providers receive information only as needed for the services they perform.

We do not sell your personal information

Honor & Oak does not sell customer personal information. We keep information only as needed for the purposes above and for legitimate business, tax, accounting, security, and legal requirements.

Contact

Questions about this notice can be sent through our contact page.

Last updated September 10, 2026.